Privacy Policy
1. Who We Are
Adon AI Ltd (“Adon AI”, “we”, “us”, “our”) is a company registered in England and Wales. Our registered office is in Winchester, Hampshire, SO23 9QG. We provide AI and technology services to businesses.
For any questions about this policy or how we handle your personal data, contact us at: info@adon-ai.net
2. What Data We Collect
We may collect the following types of personal data:
- Identity data — your name
- Contact data — email address, phone number, and postal address
- Communication data — messages you send us via our contact form or email
- Technical data — IP address, browser type and version, time zone, browser plug-in types, operating system, and platform
- Usage data — how you use our website, including pages visited and time spent
- Marketing data — your preferences for receiving marketing from us
We do not collect any special categories of personal data (such as information about your race, religion, health, or political views).
3. How We Collect Your Data
We collect data through the following means:
- Contact form — when you submit an enquiry via our website
- Email and phone — when you contact us directly
- Automated technologies — cookies and similar tracking technologies collect technical and usage data as you interact with our website
- Third parties — analytics providers such as Google Analytics may share data with us about how you found and used our site
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide our services
- To manage our relationship with you, including notifying you about changes to our terms or services
- To improve our website and user experience
- To measure the effectiveness of our marketing and advertising
- To comply with legal obligations
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
- Legitimate interests — for responding to enquiries and improving our services, where our interests are not overridden by your rights
- Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering a contract
- Legal obligation — where processing is necessary to comply with a legal requirement
- Consent — where you have given explicit consent, such as opting in to marketing communications
6. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical information. Cookies are small files placed on your device when you visit our site.
We use the following types of cookies:
- Strictly necessary cookies — required for the website to function and cannot be disabled
- Analytics cookies — help us understand how visitors use our site (e.g. Google Analytics)
- Marketing cookies — used to track the effectiveness of our advertising (e.g. Google Ads conversion tracking)
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
7. Data Sharing and Third Parties
We may share your personal data with:
- Service providers — third parties who assist us in operating our website and delivering our services, who are contractually required to keep your data confidential
- Analytics providers — including Google Analytics and Google Ads, which operate under their own privacy policies
- Professional advisers — including lawyers and accountants, where necessary
- Regulators and authorities — where required by law
We do not sell your personal data to any third party.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Enquiry data submitted via our contact form is retained for up to 3 years. You may request deletion at any time by contacting us at info@adon-ai.net.
9. International Transfers
Some of our third-party service providers (such as Google) may process your data outside the UK or European Economic Area. Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).
10. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your data in certain circumstances
- Right to restriction — request that we limit how we use your data
- Right to portability — request transfer of your data to another provider
- Right to object — object to our processing of your data where we rely on legitimate interests
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at info@adon-ai.net. We will respond within 30 days. You also have the right to lodge a complaint with the ICO at ico.org.uk.
11. Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
12. Links to Third-Party Websites
Our website may include links to third-party websites. Clicking those links may allow them to collect data about you. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
13. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Adon AI Ltd
Winchester, Hampshire, SO23 9QG
info@adon-ai.net